Last month I highlighted that people analytics had emerged as the joint top trend in the Deloitte 2018 Global Human Capital Trends report. This signal that people analytics has now properly ‘arrived’ continued to grow in May, first as data featured prominently as part of the superb UNLEASH show in Las Vegas (see my key takeaways article). Further reinforcement also came with the publication of the HR Open Source (#HROS) Future of Work Report which, (as Figure 1 below shows) highlighted that people analytics is now regarded as a foundational capability by HR professionals themselves. This augurs well for data-driven decision making to become the norm within HR.
Congratulations to Lars Schmidt and Ambrosia Vertesi on the continued growth of #HROS and the value it continues to provide to the community and also to George LaRocque for what is an absorbing report (Download the report here).
Now on with this month’s countdown:
1. PATRICK COOLEN & FRANK VAN DEN BRINK – HR is hitting a second wall
We kick off this month with the latest opus from Patrick Coolen (this time in concert with Frank van den Brink), which showcases the latest developments and thinking on people analytics at ABN Amro. I always enjoy Patrick’s commentary as not only is he one of the leading practitioners in our space, but he typically breaks new ground each time he publishes an article. That is certainly the case with this collaboration with Frank, which introduces the ‘Second wall for People Analytics’ (see Figure 2). This update of John Boudreau’s wall focuses on the challenge of providing continuous analytics and leads in neatly to the main topic of the article – the continuous listening journey at ABN Amro. Frank and Patrick define what ‘continuous listening’ means to the bank, describe the active and passive data sources in scope and then lay out the path ahead in this critical area of employee insight. Laura Stevens gets a deserved mention from Patrick for her contribution to the debate on continuous listening – you can read my recently published article with Laura here.
"In order to really understand what drives the needs and ambitions of our employees we need to improve our ability and willingness to “listen” better"
Head over to LinkedIn to read the remaining articles and podcasts in: The best HR & People Analytics articles of May 2018